At CleanerSquad, we value your privacy and are committed to protecting your personal data when you interact with our website and services. This Privacy Policy outlines how we collect, use, store, and share your personal information. By using our website or services, you agree to the practices described in this policy. If you have any questions, please feel free to reach out to us at cleanersquad.sales@gmail.com.
This policy applies solely to our practices. It does not cover third-party websites or services that may be linked through our platform.
1. Information We Collect
We may collect personal information about you in the following ways:
1.1 Personal Information You Provide
When you interact with us, such as submitting a booking request, making a purchase, filling out forms, or contacting us for any other reason, we may collect the following:
- Name, email address, phone number, postal address, and other contact details
- Payment information (through third-party providers)
- Account information like username and password
- Any other information you choose to provide during your interaction with us
1.2 Automatically Collected Information
We automatically collect certain information when you visit our website, including:
- Device and browser details (type of device, operating system, IP address, browser version)
- Statistical data on your interactions with the site (such as pages visited, browsing patterns, and preferences)
- Information about your geographical location (if enabled)
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and manage bookings, orders, and service requests
- To fulfill any obligations under contracts with you
- To communicate with you about any issues or queries you have related to our services
- To provide promotional content, product updates, and marketing materials, where permitted by law or with your consent
- To improve our website and services based on user feedback and interaction
- To ensure the security and performance of our website
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- With service providers and partners who help us deliver services to you (e.g., payment processors, IT support)
- When required by law or to protect our rights, property, or safety, or that of others
- In the event of a merger, acquisition, or sale of assets, where your data may be transferred to the new owner
4. Where We Store Your Information
Your personal information may be stored and processed in countries outside the European Economic Area (EEA). By using our website, you consent to the transfer and processing of your data in countries outside the EEA, where data protection laws may differ.
We take appropriate security measures to safeguard your data and ensure it is processed in compliance with this Privacy Policy. While we strive to protect your information, please note that no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
5. Security of Your Data
We use physical, technical, and organizational security measures to protect the personal data we collect. Despite these efforts, no data transmission over the internet can be guaranteed to be 100% secure. By sharing your information with us, you accept the inherent risks of internet-based data transmission.
6. Your Rights Regarding Your Data
As a user, you have the following rights:
- To access the personal data we hold about you
- To request corrections or updates to inaccurate data
- To request the deletion of your personal data, subject to legal obligations
- To object to the processing of your data for marketing purposes
- To limit the use of your personal data
- To withdraw consent where we process your data based on consent (e.g., marketing communications)
If you wish to exercise any of these rights, please contact us at cleanersquad.sales@gmail.com. We aim to respond to all requests within 30 days.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. Please review their privacy policies before providing them with any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any changes, we will update the “Last Updated” date at the top of this page and notify you through appropriate means. Continued use of our services following changes constitutes acceptance of those changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or data protection practices, please contact us at:
- Email: cleanersquad.sales@gmail.com
- Address: 53 Meadowbrook Close / Slough / SL3 0PA
- Phone: 07476378874